Policies

Rental Cabin Retreat Policies

 

  1. Reservation and Payment:
  • Booking: Reservations can be made online or by phone. A 50% deposit is required at the time of booking. Security deposit of $1,000 may be placed on your card and will be refunded following a satisfactory inspection
  • Payment: The remaining balance is due 30 days before check-in. We accept credit cards, PayPal, and bank transfers.
  • Cancellation Policy: To receive a full refund, guests must cancel at least 30 days before check-in. Cancellations occurring between 14 and 30 days before check-in will be subject to a 50% charge.

 

  1. Check-in and Check-out:
  • Check-in Time: 4:00 PM
  • Check-out Time: 11:00 AM
  • Late Check-out: Late check-out requests are subject to availability and may incur an additional fee.

 

  1. House Rules:
  • Occupancy: Maximum occupancy is 29 guests. No additional guests are allowed without prior approval.
  • Noise: Quiet hours are from 10:00 PM to 8:00 AM. Please respect our neighbors.
  • Smoking: Smoking is not permitted inside the cabin. A designated smoking area is provided outside.
  • Pets: Pets are not permitted inside the cabin.

 

  1. Property Use:
  • Damage: Guests are responsible for any damage to the property or its contents. A security deposit may be required and will be refunded following a satisfactory inspection.
  • Furniture: If furniture is moved, it must be returned to its original location before check-out.
  • Fire Pit: Use of the fire pit is permitted with caution. Please follow all safety instructions and never leave a fire unattended. Wood is provided.

 

  1. Safety and Security:
  • Locking Doors: Always lock doors and windows when leaving the cabin.
  • Emergencies: In case of an emergency, dial 911. The nearest hospital is First Health Montgomery Memorial in Troy, NC
  • First Aid: A first aid kit is provided in the cabin for minor injuries.

 

  1. Amenities and Supplies:
  • Linens and Towels: Linens and towels are available for an additional $20 per bundle. For stays longer than a week, additional linens and towels can be requested.
  • Kitchen Supplies: The kitchen is fully equipped with utensils, cookware, and basic spices. Please clean up after use.
  • Internet and Entertainment: Free Wi-Fi is available.

 

  1. Environmental Practices:
  • Trash: Please put all trash in the bins outside. To avoid critter activity keep lids closed and do not put loose trash in the bins. Bags are supplied.
  • Leave no Trace: Please be sure all trash is picked up.

 

  1. Liability:
  • Personal Injury: The owners are not liable for any accidents, injuries, or illnesses that occur on the premises. Guests assume the risk of any harm arising from their use of the property.
  • Lost or Stolen Items: The owners are not responsible for the loss of personal belongings or valuables.

 

  1. Compliance:
  • Local Laws: Guests must comply with all local laws and regulations during their stay.

 

Contact Information:

  • Owner/Manager: Stephen Marshall
  • Phone: (717) 398-4818
  • Email: [Email Address]